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Returns & Exchanges

At Upshift Online, we want you to love your new look, so we offer a seamless 30-day return policy for all unworn apparel with original tags attached. If your fit isn't perfect, we are here to help you find the right style or process a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging and include the packing slip to ensure a smooth processing experience.

3

Label and Ship

Download and print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned garments, we will issue your refund or store credit within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing